Family faced with homelessness after rejected insurance claim
A UK family face losing their home after failing to qualify for a critical illness insurance payout.
When Pete Nash from Kings Langley had surgery this year to remove a cluster of blood vessels from his brain, he had to quit working.
He turned to Norwich Union to make a claim on the critical illness policy for which he pays £80 every month.
"We have paid our critical life insurance for years and you can’t be any more critically ill than Pete was," his wife, Julia, told the Hemel Gazette.
However, her husband’s condition did not, according to the insurer, fall into its four critical illness categories.
"Mr Nash contacted Norwich Union to make a claim on his critical illness policy as a result of a stroke," a spokesperson for the provider told the local newspaper.
"Having investigated the case we did not uphold the claim as there was no medical evidence that Mr Nash had suffered a stroke. This was clearly set out by Mr Nash’s neurosurgeon at the time," the representative continued.
Presently unable to keep up mortgage repayments on their house, Mr Nash and his family have been warned by their bank that they face repossession.
The Insurance Helpline specialises in obtaining cover for people with medical conditions
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