L&G removes ongoing duty of disclosure
L&G has told its life insurance policy holders they will not have to notify the insurer of changes to their health or circumstances between applying for the policy and the policy start date.
In what they claim is an industry first, the life insurer is foregoing the industry practice, which imposes an "ongoing duty of disclosure" requiring consumers to advise their insurer of any changes to answers on their application.
"We have taken the opportunity to bring our practice in line with the expectations of our customers and remove this ongoing responsibility to disclose information, which is often seen as a burden to them," Russell Whitworth, L&G’s claims and underwriting director, told Health Insurance magazine.
"This market innovation clearly demonstrates our commitment to treating customers fairly by paying all valid claims and to provide customers with the peace of mind they require."
Customers will still need to be absolutely accurate and honest when completing their application form. 
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